Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with SpotMe Lamp. We are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
During periods of high demand, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Times
United States
Estimated delivery: 5–7 business days
Canada
Estimated delivery: 5–7 business days
International Orders
Estimated delivery: 10–15 business days
Shipping times are estimates and may vary depending on carrier delays, customs processing, weather conditions, holidays, or other factors outside of our control.
Tracking Information
All orders include tracking whenever available.
Tracking information is typically sent via email within a few days of shipment. Please allow up to 72 hours for tracking updates to appear after receiving your tracking number.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been shipped, we may be unable to issue a refund or replacement.
Delayed Deliveries
While we strive to meet all estimated delivery times, delays can occasionally occur.
SpotMe Lamp is not responsible for shipping delays caused by:
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Customs inspections
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Severe weather conditions
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Carrier disruptions
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Public holidays
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Other circumstances beyond our control
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible.
We will work with the carrier to investigate the issue and determine an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact our support team:
Email: info@spotmelamp.com
We typically respond within 24–48 business hours.